Privacy Policy

1. About This Notice

Aperture Dynamics Pty Ltd, trading as Security Link (ABN 45 683 319 299), is committed to protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, disclose, and protect your information, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Our Commitment to Privacy

At Security Link, we prioritize your privacy and aim to deliver secure, trusted services. Our approach includes:

2.1 Limited Data Collection

We collect only the personal information required to deliver our products and services.

2.2 Controlled Sharing

We share personal information exclusively with trusted service providers or partners who adhere to our privacy standards.

2.3 Transparency and Consent

We never sell or share your personal information without your explicit consent. You maintain control over your data, including how we market to you.

3. How We Collect Your Personal Information

3.1 Direct Collection

We collect personal information directly from you in the following instances:

• Website Interactions: Visiting our website or interacting with us online (e.g., via social media or chatbot).
• Account Creation: Creating an account or placing an order.
• Customer Support: Contacting us via phone or email for inquiries, warranties, or support.
• Premises Visits: Visiting our premises, where security measures such as CCTV may capture your image.

3.2 Indirect Collection

We may also collect information from third-party sources, including:

• Public Databases: Including social media platforms.
• Marketing Partners: Data providers or analytics tools.

4. Types of Personal Information

The type of personal information we collect depends on your engagement with us and may include:

• Account Information: Name, email, phone number, delivery address, and password.
• Transaction Information: Payment details and purchase history.
• Device Information: IP address, browser type, and location data.
• Security Footage: Images captured by CCTV at our premises.

5. How We Use Your Personal Information

5.1 Service and Order Fulfillment

• Processing orders, including delivery, warranty claims, and refunds.
• Verifying your identity to ensure security.

5.2 Enhancing Customer Experience

Improving user experience by tailoring content and recommendations.

5.3 Legal Compliance

Fulfilling legal obligations, such as responding to court orders or regulatory requests.

5.4 Communication

Sending account, order, and promotional updates (with your consent).

6. Marketing Communications

Promotional content is sent only with your consent. You may opt out at any time by:

• Clicking "Unsubscribe" in promotional emails.
• Contacting us to update your preferences.

7. Who We Share Your Information With

We may share your personal information with trusted entities, including:

• Delivery and Logistics Partners: For efficient order shipping and delivery.
• Suppliers: For product recalls, warranties, or direct service support.
• Technology Partners: For secure data storage, analytics, and customer experience enhancements.
• Legal and Professional Advisors: To fulfill regulatory or legal obligations.

8. International Data Transfers

In cases where service providers are located outside Australia, we ensure adherence to equivalent privacy protections.

9. How We Protect Your Information

We take reasonable measures to safeguard your data, including:

• Encryption: Using Secure Socket Layer (SSL) technology for secure online transactions.
• Restricted Access: Limiting employee access to personal data.
• Physical Security: Storing on-site data in secure environments with appropriate protections.

10. Your Rights

10.1 Access and Correction

You have the right to access and correct your personal information. You can:

• Update your details via your account on our website.
• Contact us directly to request changes.

10.2 Deletion of Information

You can request deletion of your data unless it is required for legal or regulatory purposes.

10.3 Opting Out of Marketing

To stop receiving promotional communications:

• Click "Unsubscribe" in promotional emails.
• Contact us to update your preferences.

11. Third-Party Links and Services

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. Review their privacy policies before sharing personal information.

12. How to Contact Us

For questions or concerns about this Privacy Policy, contact our Privacy Officer:

• Email: privacy@securitylink.com.au (Subject: Privacy Officer)
• Phone: +61 1300 123 456
• Mail:
  Aperture Dynamics Pty Ltd
  Attention: Privacy Officer
  289 King St, Mascot NSW, Australia

13. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on our website and become effective immediately.

Last Updated: December 2024